General Terms & Conditions
1. Scope of Application
The following terms apply to all orders placed through our online store.
2. Contracting Party, Conclusion of Contract
The purchase agreement is made with SYNECDOCHE S.A.S.
You may add products to your shopping cart, with no obligation to purchase, and add or delete any or all of them at any time by using the correction assistance tools designed for this purpose and explained in the ordering process. By clicking the “place order & log out” button, you agree to a binding order of the articles in the shopping cart. You will receive a confirmation email of the receipt of the order immediately after the order has been placed.
Should products be out of stock, unavailable, or sold out, the customer will be immediately informed. If delivery is temporarily not possible, the order, if possible, will be reserved. In the case of sold-out products, the customer may choose to cancel the order or to be put on a waiting list for a possible reprint or new edition.
The languages available for the conclusion of the contract are English and French.
3. Delivery Conditions and Costs
In addition to the stated product prices, shipping fees may apply, which can be reviewed at checkout. We only deliver by mail. Collection of goods is not possible.
4. Payment
The following payment methods are available in our store:
4.1. Credit Card
Your credit card as soon as the order is processed.
4.2. PayPal
You will pay the billing amount via the online provider PayPal. You must already be registered there or sign up as a new customer, log in with your access data, and confirm the payment to us. You will be given further instructions at check out.
5. Reservation of Property Rights
Goods remain our property until payment is made in full.
6. Damage During Shipping
Should articles be delivered with obvious shipping damage, please issue a complaint with the delivery service as soon as possible and contact us promptly. Failure to file a complaint or make contact with us has no consequences for your legal rights and their enforcement, particularly your warranty rights. They do, however, help us file our own claims against the shipping carrier and/or shipping insurance.
7. Warranty and Guarantees
Unless expressly agreed otherwise below, statutory warranty rights apply.
8. Customer Service
You can contact our customer service department regarding questions, complaints, and claims by sending an email to welcome@synecdoche.fr.
9. Liability
Our liability is limited to the value of the product. We do not assume liability for slightly negligent breaches of insignificant contractual obligations. The liability limitations mentioned above do not apply to attributable bodily injury, illness, or death.
10. Online Dispute Resolution
Online dispute resolution in accordance with ODR-VO art. 14, para. 1: The European Commission provides an internet platform for online dispute resolution (ODR), which you will find by following this link. We hereby declare that we are neither willing nor obliged to participate in dispute settlement proceedings before a consumer arbitration body.
11. Severability Clause
Should a provision of these General Terms and Conditions be or become invalid due to new statutory provisions, the remaining provisions shall remain valid. The parties agree to replace the invalid provision by a valid provision corresponding as far as possible with the economic meaning and purpose of the invalid provision.
12. Terms of delivery
SYNECDOCHE ships globally. Listed prices are exclusive of shipping, which will be quoted on an individual basis. Shipping rates are determined based on the artwork size, weight, and the originating and destination addresses. We will confirm all shipping costs before finalizing your sale. All confirmed orders with cleared funds are dispatched as soon as possible, and typically within 20-30 business days, depending on the destination address.